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The EITS Help Desk knowledge base has hundreds of articles available to assist the campus community.

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How to Setup your UGA MyID and MyID Profile

I am a student. How do I receive a MyID?

What is a MyID?

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MyID, Accounts & ID Management

MyID &Passwords

IDM Tool

Web Hosting Service

Security

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Email & Collaboration

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Listserv

Microsoft Office

OneDrive for Business

Blackboard Collaborate

SendFiles

Wireless, Network & Internet Access

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eduroam Wireless

Connecting a Smart TV

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Guest Wireless

Academics, Learning & Research

eLearning Commons (eLC)

Athena

Qualtrics Surveys

Banner Administrative Pages

vLab

Print Kiosks

EITS Help Desk Mission Statement

The EITS Help Desk strives to provide professional first-tier technical support to the University of Georgia community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA core IT services.


Contact the EITS Help Desk

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helpdesk@uga.edu

Request Support

http://www.eits.uga.edu/request

Chat with a Help Desk representative (8 a.m.- 5 p.m. Mon-Fri)

Click Here to Chat With A Help Desk Representative


UGA Systems Status

status.uga.edu

Fax

706-583-0890


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Chat

  • 8:00 a.m. - 5 p.m. (Monday - Friday)

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(706-542-3106)

  • 8:00 a.m. - 5:00 p.m. (Monday - Friday)
  • 1:00 p.m. - 7:00 p.m. (Saturday - Sunday)

Closed for UGA home football games and when the University of Georgia closes operations.

Scheduled Maintenance

Help Desk resources maintenance schedule

EITS Policies, Standards, and Guidelines


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